A U D I T I O N S !
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Are you an outstanding marketing performer focused on getting results?
We're auditioning for junior and senior level marketing talent as well as a full time graphic design wizard!
If
you are passionate about building client relationships, have a thirst
to learn and grow, and can effectively execute in a fast paced team
environment, we'd like to audition you!
Send your resume to; talent@dubytscom.com. |
| Contact Info |
201 - 301 Nassau St. N.
Wpg, MB R3L 2J5
Ph: 204-475-3307
Fax: 204-261-8521
info@dubytscom.com
www.dubytscom.com
Click on map for larger view.
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How do you make your customers feel? -
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Do
your customers rest easy, confident you'll make them look good? Can
they relax knowing you'll deliver on time as promised? Do they enter
your establishment over and over, assured you will meet and exceed
their expectations as you've always done?
Broken down to its simplest form, what all of our customers really want is to go away feeling satisfied, pleased or delighted with the exchange -- aka, HAPPY. One of the most service oriented organizations says it best,
"In spite of the
enormous range of products, services, customers, employees, facilities, systems
and situations that exist in today's business world, survival depends on making
people happy."
- The Disney Approach to Quality Service
So how do you make your
customers happy? If you Google, "Make Customers Happy," you'll
find 11,400,000 results, with article after article containing tips,
hints, and checklists on how to make customers happy. Check it out for
yourself, there's some good stuff there.
Our core
philosophy, adapted from someone I respect as a business
person, colleague and friend, is connected to this "happy feeling," and
has been central to our way of doing business for 10 years. He said,
simply, "Give people what they want" . . . and this is what we strive
to do day after day, taking what people say they want and ensuring it's
what they really need and then fulfilling so they go away happy,
pleased, satisfied and oftentimes even delighted.
Here are 5 ways you can give customers what they want:
1. Know WHO and WHAT - Know who your customers are and make sure you know what they REALLY want.
2.
Make it Easy - We're all faced with too much to do and not enough time
to do it. Make it easy for people to do business with you. Be
fast, efficient and smile while you're doing it. :-)
3. R-E-S-P-E-C-T - Treat your customers with respect and make them feel like they're more than just your next paycheck.
4. Consistency is Key - Be consistently good and reliably consistent.
5. Promises Promises - Make only promises you can keep! |
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